"Mediation has a place in any area, whether family, civil, commercial, neighborhood, work, where there are people there can be conflicts and where there are conflicts, mediation can be very useful."
Rocio Lamb She is a psychologist and family mediator, as well as Coordinator of the Mediation Area of the Official College of Western Psychology. He is currently a teacher of the University Mediation Course taught by Mainfor.
What would you say is the greatest advantage of mediation over judicial means?
A: There are many advantages but if I have to choose one, I consider the fact that in mediation the people and their circumstances are taken into account, because everything is personalized. It is true that it is faster, cheaper, reduces the emotional cost, etc. but above all it is each person's process and the agreed solution is their solution. During the process, each person is given their space and time, so that both can express what they think, what they feel and what they want to happen. In the judicial system, affected people are not always heard, most of the time it is the lawyers who demonstrate or negotiate among themselves.
Each case is different and for that reason they must be generated solutions adapted to the people involved and the circumstances that surround them. Reach a consensual agreement through dialogue, where each party expresses itself freely, being heard and listened to, where each opinion is taken into account as valid until they themselves value it and accept it or discard it in search of a better option. This joint and cooperative work between people who are immersed in a conflict improves communication, relationships, involvement in solving the situation and compliance with what was agreed.
