Latest news about mediation in our blogs
Mediation in human resources: the 3 skills your HR team should master
Monday, 9:15 a.m. A team leader and one of her analysts haven't spoken to each other for weeks, only communicating by email. No one has shouted or broken any promises, but meetings are dragging on, deadlines are being missed, and the rest of the team is starting to take sides. The situation ends up, as it almost always does, on your desk. If you work in human resources, you know the drill. And you know that the usual response (an informal chat, a warning, or a job change) doesn't always resolve the real issue. That's where mediation in human resources ceases to be a theoretical concept… Read more
Labor mediation: what it really is and in what cases it can be useful
📅 Free Webinar: Monday, October 19, with Elena Lucas · Reserve your spot here Let's be honest: conflicts arise at work sooner or later. A colleague you just can't reach an agreement with, a boss who doesn't understand you, a dismissal that doesn't seem fair… It happens to everyone. The question isn't whether conflicts will occur, but what we do about them. That's where workplace mediation comes in: a neutral person sits down with the parties, not to say who is right, but to help them talk and find a solution… Read more
The DNA of the conflict
Not all conflicts require the same response: choosing the right method begins with understanding what's happening. When conflict doesn't fit neatly into a single category: Two people might be arguing over a sum of money, yet not be arguing solely about money. Behind the claim may lie a broken promise, a loss of trust, broken communication, or a need to feel heard. The opposite can also occur: a seemingly emotional disagreement may mask a technical difficulty requiring expert assessment before negotiation. This reality explains why there is no universal method for resolving disputes. Read more
