Frequent questions EIM

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Has doubts? We have made a compilation of frequently asked questions, you may find an answer to your question. If not, you can contact us here.

Train yourself in International Mediation School

Why choose EIM?

With our training, the student can ensure access to the main records of mediators, both at the state and regional levels.

We offer students a Blog aimed at mediation professionals with current articles, sector news and job offers that they will receive every week.

In addition, the student will have professional monitoring and guidance during and after training, both to resolve doubts and to access the labor market. To do this, the School makes different resources available to you, such as the platform EIM Talent, a portal aimed at employment where visibility is provided to our students as mediation professionals and through which institutions and entities can contact them, establish collaborations and professional synergies.

We periodically offer training capsules taught by expert mediators through live videoconferences, where attendees can update themselves on the sector, interact with professionals and obtain the most practical vision of mediation.

Payment facilities at EIM

At the International School of Mediation we offer the best quality/price on the market, attending to the individual needs and the different groups.

Our admission department will be able to advise you on the best option:

  • Installment payment: You can pay the amount in easy installments. Reserve from €30 and the rest, when you start the program.
  • Single payment: You can make the payment in cash at the beginning of the program with savings.
  • Bonus through your company: If you take this course through your company, we will manage the 100% bonus with FUNDAE credits.

Furthermore, if you are unemployed, ERTE, belong to a large family or are a student, you can enjoy scholarships with special discounts.

What are the differences between the training offered by EIM and other mediation courses?

All our programs are accredited by the Ministry of Justice. In addition, both the Specialist and the Master are approved by the Miguel de Cervantes European University.

It is quality training, highly aimed at employability and prepared with interactive content, video classes, mediation simulations, etc. The student, through exercises, simulations, live videoconference classes and assisted mediations, will practice before, during and after the mediation process.

Our training is also taught by professional mediators who currently practice and provide the most practical vision of mediation. They make the contents the most up-to-date in the entire market in accordance with current regulations.

In addition, students have a 15-day trial without obligation. If it does not exceed expectations, we will refund the amount paid.

Is this training recognized at the national level?

Yes, since its content is fully adapted to Royal Decree 980/2013, of December 13, which develops the Mediation Law, which is national in scope.

All our programs are accredited by the Ministry of Justice and will allow students to comply with the requirement established in the regulations.

Our Programs

What is the difference between the Master, the Specialist (380h/370h) and the Expert (100h)?

With the three programs you can work as a mediator in Spain and register in the Registry of Mediators of the Ministry of Justice.

In addition, the Master and Specialist meets the requirements of the main registries of the Autonomous Communities, where the number of hours of training may be greater than what is required in Law 5/2012.

The Expert program (100 h.) meets the requirements of the minimum required training, adjusted to what national regulations require as a minimum basis for registration in the Registry and the exercise of the profession.

The Specialist program (380 hours/370 hours depending on the requirements demanded by each Autonomous Community) is a broader training, in which you will specialize in civil and commercial mediation and, in addition, family mediation is addressed in greater depth. It is adapted to the requirements of the main regional family mediation registries. You will have live sessions to resolve doubts. The Master is the most extensive program taught by the International School of Mediation, it has 1,500 hours. training course in which you will study and specialize not only in civil, commercial and family mediation, but also in the 17 specialties taught at EIM and in which you will be able to develop your profession. In addition, you will have live sessions with mediation experts who will answer all your questions and share their experience.

Does the training have a closed calendar to do the topics or is it free?

The different programs are structured with a start and end date. The organization of the calendars is shown below:

Master

You will have a calendar with the start and end date of subjects to serve as a guide when taking the training, thus being able to organize your study time. During these dates you will have the tutoring of a teacher specialized in the subject to carry out the online sessions, resolve doubts and correct practical cases.

You will have a delivery date for the practical case and another extraordinary delivery date. If for any reason you cannot deliver the practical case on these dates, you must contact the subject teacher and the academic team to inform them of the reasons for the delay in delivery.

Specialist (380/370 h.)

You will have a calendar with the start and end date of subjects to serve as a guide when taking the training, thus being able to organize your study time. During these dates you will have the tutoring of a teacher specialized in the subject to carry out the online sessions, resolve doubts and correct practical cases.

You will have a delivery date for the practical case and another extraordinary delivery date. If for any reason you cannot deliver the practical case on these dates, you must contact the subject teacher and the academic team to inform them of the reasons for the delay in delivery.

Expert (100 hours)

The course is structured to be completed in 3 months. Within that period, you will be able to do it at the pace that your circumstances allow, as long as you finish on the program end date.

Our recommendation It is accessing daily and being constant in the study.

What response commitment do I have from my tutor, teaching staff and/or academic team?

Once the question is raised, you will receive a response within a maximum period of 48 hours, with the response period generally being shorter. Once you have raised your question, within a maximum period of 48 hours you will receive a response from your tutor.

Do I need to participate in all course forums and activities?

Participation in the forums is not mandatory, although highly recommended, since it is the space in which students share opinions and knowledge with the rest of the participants and the teaching staff. A place to network and continue learning.

Carrying out the activities proposed throughout the training will be necessary to pass the training and obtain the title.

How long will it take to receive my degree?

Once you finish the training and complete the quality questionnaires, contact the academic department to check your grades and the status of any outstanding fees. If there is any outstanding payment, they will ask for your payment commitment. Once we receive it, we will enable you to download the title of the International School of Mediation through the campus itself and you can start your registration process as a mediator through the electronic headquarters of the Registry of the Ministry of Justice.

Our Specialist and Master training also has a double degree available with its own degree issued by the Miguel de Cervantes European University. To obtain it, you must pay for the issuance of the university degree. Once the payment has been requested and made, you will receive the title at your home within a maximum period of 6 months.

What are the specialties I can opt for at the International Mediation School?

In addition to the Master, Specialist and Expert programs, the International School of Mediation has 17 specialties that will serve as continuous training for professional mediators or as a specialty for students enrolled in the Expert or Specialist (Master students will specialize in all areas). These are the specialties in which you can train:

  • family mediation
  • civil mediation
  • Commercial mediation
  • Intercultural mediation
  • Educational mediation
  • Sports mediation
  • Banking and mortgage mediation
  • Criminal and penitentiary mediation
  • Labor mediation
  • Mediation in traffic accidents
  • Mediation in the field of construction and urban planning
  • Health mediation
  • Mediation in international trade
  • Community mediation
  • Mediation in consumer matters
  • bankruptcy mediation
  • Mediation by electronic means (ODR)

What happens if I do not finish the training within the deadline set in the academic calendar?

If for any justified reason you could not complete your training in the time available, you can request an extension request 3 months from the end date of the training.

Finally, if for reasons beyond your control you are forced to abandon the training, you can request a change of call and start training in any of the promotions that begin in the current year in which you registered without altering the payment of the contracted maturities.

What do I have to do to be eligible?

To be eligible, it will be necessary to pass the practical activities, area exams and final practical cases of the different subjects. It will be necessary to obtain a grade equal to or greater than 7.5 points out of 10 and to have passed the practical simulations and assisted mediations module.

What do I do if I have questions during the training?

Once you start the training, you will have different communication channels at your disposal with the teaching staff. You will be able to raise all the questions that arise during the study or carrying out the practices through the platform (forums and internal messaging) and by email, counting on the teachers' emails. In addition, you have a training advisor with whom you can contact at any time.

Do these programs have a practical training part?

Yeah. All of our School's programs include at least 35% of training in practical mode. They include viewing videos with case simulations and assisted mediations. The mock mediation cases are represented by actors or actresses and professional mediators.

Records of Mediation

What do I have to do to be in the Registry of the Ministry of Justice?

To register in the Registry of Mediators and Mediation Institutions of the Ministry of Justice, the professional must be in possession of an official university degree or higher professional training and have specific training to practice mediation, taught by institutions. duly accredited.

Specific training must be developed at both a theoretical and practical level and must provide sufficient knowledge and skills for professional practice. The International Mediation School has different training programs, accredited by the Ministry of Justice to fulfill this requirement, with which you will acquire the skills necessary to practice the profession.

In addition, the mediator must take out insurance or equivalent guarantee that covers civil liability arising from his or her actions in the conflicts in which he or she intervenes.

To register in the Registry it is necessary to provide the following information:

  • Name, surname and tax identification number.
  • Professional address and contact information, including your email and website if you have one.
  • Professional specialty.
  • Official university degree or higher professional training, specific mediation training and professional experience.
  • Geographic area of professional activity.
  • Professional civil liability insurance contract policy or, where applicable, the certificate of coverage issued by the insurance entity or the equivalent guarantee that has been established. An electronic address of the insurance entity or credit institution in which the equivalent guarantee will be provided will be indicated.
  • Their integration, if applicable, in a mediation institution.
  • Your registration, if applicable, in some other registry of mediators dependent on another Public Administration.

You can consult all the information related to the Registry of the Ministry of Justice clicking here.

What do I have to do to be in the regional mediation registry and be able to access the shift system?

Most Autonomous Communities have a mediation registry. The mediator, in addition to being registered in the Registry of the Ministry of Justice, may be registered in the registry of his or her autonomous community for the purposes of publicity and information and, where appropriate, assigned to the shift system.

You can see the requirements of your Autonomous Community clicking here.

How is the registration of mediators organized?

The Registry of Mediators and Mediation Institutions depends on the Ministry of Justice and its centralized management corresponds to the Undersecretariat of Justice. The purpose of the Registry is to facilitate citizens' access to mediation through the advertising of professional mediators and mediation institutions registered therein, in such a way that anyone interested can access it, which will be a window to the public to learn about the mediators in each geographical area and the subject in which they specialize. The Registry is public and informative and is constituted as a computerized database accessible through the website of the Ministry of Justice. Registration of mediators is voluntary, except for bankruptcy mediators, which will be mandatory. The Registry is structured into three sections: the first for the registration of mediators, the second for the registration of bankruptcy mediators and the third for mediation institutions.

Can I or can I unsubscribe from the Registry?

Indeed, the interested party may unsubscribe from the Registry when requested. In addition, Royal Decree 980/2013, of December 13, which develops the Law on mediation in civil and commercial matters, provides for other causes for which the following will be removed from the Registry of Mediators and Mediation Institutions: :

  • The termination of the professional liability insurance contract, without proceeding to the conclusion of a new contract.
  • Disqualification or suspension from the exercise of their profession by a competent authority.
  • The lack of accreditation by the mediator of the continuous training that you should receive.
  • The death of the mediator.
  • The concurrence of a cause that determines the physical or legal impossibility of continuing to provide the mediation activity.
  • The inaccuracy, falsehood or omission, of an essential nature, in any data, statement or document that accompanies or incorporates the declaration.

Continuous training in Mediation

What is continuous training?

Continuous training in mediation, as stated in Law 5/2012 on Mediation and the subsequent Regulation that develops it, is mandatory for all mediators who want to continue exercising their professional activity.

Every 5 years, all mediation professionals need update and receive continuous training to be able to continue performing their job in an ideal way and with full guarantees, through specific “recycling” courses of at least 20 hours long.

The International Mediation School offers the possibility for all mediators to receive a continuous training plan, counting on 17 specialties that meet all legal requirements that professionals need to maintain their registration in the Registry, being accredited before the Ministry of Justice. You can see them all clicking here.

Frequently asked questions about Mediation

What is mediation?

Mediation is an effective instrument for the management and resolution of disputes through which two or more parties try, voluntarily, to reach an agreement by themselves with the intervention of a third person (mediator) who will facilitate communication, dialogue and understanding to reach agreements in which all parties win.

How long does a mediation process last and what is its cost?

The duration of the mediation process will depend on the parties and the type of matter being mediated and its complexity. The cost of the mediation process will depend on the number of sessions that are necessary to reach agreements and/or the specific matter being mediated. The price per session ranges between €80-150 in civil and family matters. In commercial matters, the amount usually depends on the object of the conflict.

How valid is the mediation agreement?

The mediation agreement (total or partial) reached by the parties will have the validity of a contract between the parties, so it is mandatory and, in the event of non-compliance by any of them, compliance may be requested through judicial or extrajudicial means.

Furthermore, and to reinforce or guarantee compliance with what was agreed, the parties may issue the agreement reached in mediation to a public deed, thus converting it into an enforceable title.

When the agreement is reached once a judicial process has begun (intrajudicial mediation), the parties may request the court to approve the agreement. The execution of the agreements reached in mediation while the judicial process is ongoing will be requested before the court that approved said agreement.

What happens if a mediation agreement is breached?

If the agreement has been made public deed or its judicial approval has been requested, its execution may be requested before the competent Court. If it has not been put into a public deed or judicially approved, the agreement will have the same force as a private contract between parties, and its compliance may be requested judicially or extrajudicially.

What is the role of the mediator?

Mediators participate in processes in which two or more people are involved in a conflict that requires the intervention of a third person who, neutrally and impartially, facilitate communication and regulate the process by encouraging communication and leading the parties to reach an agreement on their own. In this way, if the parties adhere to the principles of the procedure, the mediator will facilitate reaching a solution that is convenient for the parties involved, thus avoiding the imposition of the solution by a third person.

Who can request mediation?

The request to start the mediation process may be carried out by common agreement between the parties or by one of the parties in conflict. It may be requested at the will of all or one of the parties or in compliance with an agreement to submit to mediation between them.

Is there any time limit to reach an agreement in the civil, commercial and family spheres?

Law 5/2012, of July 6, on mediation in civil and commercial matters, does not establish a time limit or specific duration for the mediation process. It considers that it should be as brief as possible and the actions should be concentrated in the minimum number of sessions. As a general rule, we can affirm that the duration of the mediation procedure is usually much shorter than the judicial procedure.

In some regional regulations on family mediation, a time limit of three months is established, extendable for another three months.