Juan Diego Mata Chacón

We always say that extreme situations are more common in our heads than in the reality of each mediation file, although it is true that in many moments of professional mediations we come face to face with extreme situations.

As a new professional bet and the rules are known, the marriage between Mediation and new technologies entails a regulatory factor that provides legal security to the process. This is a consequence of the fact that the scenario in which the procedure will take place has different ingredients that are unrelated to an in-person Mediation process where the professional has other tools that become useless in the virtual context.

Contractual negotiation is inherent to commercial traffic and as a direct consequence, disagreements over its content, compliance or resolution thereof; The businessman or the consumer are usually the protagonists of these contracts and we must not forget that the same time they invest in their preparation should be invested in the management of any disputes that arise as a consequence of their development.