The mediator is defined as a third party who is asked to carry out a mediation in an effective, impartial and competent manner. This effectiveness and competence in their actions requires that the mediator have training that allows them to do so.
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There are multiple sectors in which consumer law and more specifically consumer mediation has its place, from the advice and provision of specialist mediator services in consumer matters in companies in the services or products sector that is related to the final consumer, passing through public entities.
Mediation in itself is already a healthy method for resolving conflicts: all mediation implies a commitment to achieving consensual and sustainable agreements over time through a process of dialogue.
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Death is a phenomenon in our lives that is present, paradoxically, until the day of our last breath. When it happens near us, it forces us to recognize its existence, as well as our own
vulnerability and finite condition.
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Indeed, it is, empathy is the ability to put yourself in another person's shoes, in such a way that you can understand how they feel at that moment or why they have performed a certain behavior.
In Spain, 11,229 serious cases of bullying were detected between January 2021 and February 2022, as indicated by the World Health Organization and the NGO Bullying Without Borders. Bullying has grown in the majority of primary and secondary schools in our country with more abuse... Read more
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