The Ombudsman, an independent, impartial and easily accessible public institution for citizens, will also carry out mediation tasks in Navarra.
A recent news that opens a door of hope for the resolution of those differences that may exist between parties so that they themselves reach an agreement with the help of a mediator and that from now on will become the responsibility of the Ombudsman.
To this end, the Ombudsman's regulations will be changed, thus responding to the request for expansion of powers on January 29 in the Chamber.
This mediation will respond to the general principles that are shared such as:
Informal process, so it does not have rigorously established procedures.
Yes it has a part structured, with flexible phases, resources and techniques.
Volunteer for both the parties and the mediator.
Development cooperative in which the parties collaborate to resolve their conflict.
Obligation of confidentiality ensuring that nothing in the process is relieved.
The parts are protagonists, the agreement depending on the will of the parties.
Without a doubt, a great advance in the achievement of justice and conflict resolution this time in Navarra in which the Ombudsman plays an increasingly important role.
