Antonio Agustín Plaza Laborde

There are multiple sectors in which consumer law and more specifically consumer mediation has its place, from the advice and provision of specialist mediator services in consumer matters in companies in the services or products sector that is related to the final consumer, passing through public entities.

We are in a very important moment of recognition towards women. We are experiencing the “veil” rebellion in Iran. That is why today it is important to also vindicate women's efforts for peace and mediation.

Article 8 of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws –TRLGDCU- indicates the two problems with the that the consumer faces and that require special attention from public authorities, which are unfair commercial practices and abusive clauses.