"People do not resort to mediation to decongest the courts, they go because they believe it is a good way to resolve their conflicts."
Eva Susana Fernandez He is a specialist in resolving family, civil, commercial, business and public administration conflicts. In addition, she is the founder of Tarc, the first private mediation center approved by the Generalitat of Catalonia, and completed a master's degree in Alternative Conflict Resolution. He is also a member of the Illustrious Bar Association of Barcelona and the Mediation Center of the Department of Justice, where he is also part of the group of experts in family and intrajudicial mediation. He has more than 10 years of professional experience in conflict management in the private and public spheres.
Can any mediator handle any conflict or are different specializations required for each type of confrontation?
A: There is an open debate about whether the specialization of the mediator is necessary or if, on the contrary, it is not. I think it is important that the mediator knows and feels comfortable in the area in which he is going to intervene, but In my opinion, it is not an essential requirement that it be specialized; In fact, this allows you to appreciate broader aspects that facilitate the resolution of the conflict. Nor should we forget that other professionals can intervene in mediation with the function of advising on any doubts that may arise.
