Mediation in electronic media
Mediation, once again, is making its way as a solution to conflicts that arise in the digital sphere.
«We can say that today many discussions are carried out through instant messaging, a large part of the scams are carried out by email and that war is now hybrid, as it combines the use of weapons from physical space with cyber attacks. This, logically, changes the rules of the game: peace now has more spaces to reach.» Carmen Jordá Sanz and Maria Petronela Popiuc.
This is why the European Commission has developed the platform Resolution of Online Conflicts as an alternative way to resolving conflicts out of court. In parallel to this platform is the mediation in electronic media or ODR (Online Dispute Resolution). Procedure in which through Through the use of information and communication technologies (ICTs), conflicts will be efficiently managed.
Training program
At the International School of Mediation we have specialties in mediation, in this case, Specialty in mediation by electronic means (ODR), through which the professional will learn to manage effective alternatives for the resolution of disputes between natural persons and/or or legal through electronic methods.
With this training the user will understand the specificities of online mediation, will understand the mediation process through electronic media, will know the deontological limits with the inclusion of electronic media in conflict management, will create the mediator's professional profile on networks. a, you will learn about the active exercise of mediation through electronic means through simulations.
