Currently, and due to all the changes that have arisen in the labor market, More and more conflicts originate in our workplace: hence the importance of Labor Mediation. The new labor reform, as well as the increase in workers' knowledge of their rights, has led to more conflicts being reported and reaching the courts.
But what many companies are implementing is the Labor Mediation as a way to prevent these conflicts from reaching the courts reaching a mutual agreement between all parties involved.
What is Labor Mediation?
It is a model for resolving labor conflicts in which all parties involved always seek solutions with the mediation of a third person impartial to the problem. who acts as moderator of the communication. More and more Labor Mediation processes are implemented in our country as a way to resolve conflicts privately and peacefully.
It is about creating a meeting space within the company so that two or more parties with a different point of view on a conflict can dialogue and cooperate for a common understanding. Thus, Labor Mediation serves not only to resolve that specific conflict, but also lays the foundations for future conflicts or problems within that organization, marking the route to find agreed solutions and that they create a good climate within the company.
In what cases can Labor Mediation occur within an organization?
When talking about Labor Mediation, we usually think of abusive conflicts on the part of the organization against a worker, but this is not always the case.
Labor Mediation is valid for any problem within the company, regardless of the hierarchy or the people involved in it.
In fact, Mediation works not only on conflicts between the company - workers but also between people from the same team and rank., making work processes more agile and decisive and the climate improving considerably since the worker is made to feel part of the solution and with this, the agreement lasts over time.
Another area in which Labor Mediation usually intervenes is in conflicts of an intercultural or intergenerational nature. and, in general, in any conflict, no matter how minor, that disturbs the work environment and therefore productivity. In fact, the preventive use of Labor Mediation is its main advantage due to the benefits it brings to the organization that implements it.
In a company, like any space in which human relationships are established, friction or confrontations can arise and depending on the management of these conflicts, the company will evolve positively or will have negative consequences. It is for this reason that Labor Mediation becomes a fundamental process: not only does it prevent problems from reaching judicial proceedings, but it also saves the organization time and money, creating, on the other hand, a climate of cooperation within the company that motivates any person who belongs to it.
And how can a company apply Labor Mediation?
As we have mentioned, more and more companies are turning to Mediation as a way to resolve problems.. Currently, one of the methods most used by organizations is to include in all existing contracts (whether between workers, suppliers, partners, etc.) a clause for the application (always voluntary) of Mediation as a form resolution of future conflicts. This simple fact not only helps these processes to be established but also positions the organization as a company that is committed, dialoguing and open to cooperation.
