The mediation It is a voluntary alternative process to judicial means through which conflicts between people can be resolved by mutual agreement, through dialogue and with the neutral intervention of a third person. the mediator.
Advantages of mediation:
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- Reduces the economic and emotional cost by avoiding starting a long judicial process.
- Facilitates dialogue and negotiation.
- It offers an agreement adapted to the specific interests and needs of the parties.
- The agreements reached can be validated judicially or elevated to a public deed.
- Reduces situations of tension and confrontation.
- It improves the quality of the relationships of people in conflict, allowing the reestablishment of communication between the parties. Offering them a neutral and confidential space to talk.
- Reduces non-compliance with agreements made and sentences.
Mediation is governed by the principles of:
Voluntariness and free disposition.
Mediation is voluntary. The agreed procedure must be attempted in good faith, before resorting to jurisdiction or another extrajudicial solution.
No one is obligated to stay in the process or conclude an agreement.
Neutrality.
The mediation actions will be carried out in a way that allows the parties in conflict to reach a mediation agreement on their own.
Equality between the parties and impartiality of the mediators.
In the mediation procedure, it will be guaranteed that the parties intervene with full equality of opportunity, maintaining respect for the points of view expressed by them. The mediator must disclose any circumstance that makes it impossible for him or her to act in a neutral manner.
Confidentiality.
The mediation procedure and the documentation used in it is confidential. None of the intervening parties (mediators, mediation institutions and those involved in the conflict) may reveal the information that they may have obtained derived from the procedure.
