By Silvia Núñez Fernández. There are usually no shouts. There are usually no complaints. Sometimes there aren't even words. But there are awkward silences, stolen ideas, constant interruptions, and a persistent feeling of not being taken seriously. This is how microaggressions operate in the workplace: discreetly, repeatedly, and profoundly drainingly. Read more
By María Jiménez. In recent years, mediation has advanced in areas such as education, business, and intercultural relations. However, almost all interventions still occur after the conflict has already erupted. What if the true potential of mediation lay in acting before the problem arises? Mediation… Read more
By Silvia Núñez Fernández. Being unable to pay your mortgage is more common than it seems. Job losses, sick leave, separations, rising costs of living, or a combination of factors can turn a previously manageable mortgage payment into a burden… Read more
By José Jesús Trujillo. The sociogroup approach or perspective is primarily interested in understanding the roles that members of a group adopt when a peer is victimized (Salmivalli, et al., 1996). From this perspective, the roles of aggressors and victims are important, but so too is the passivity of the bystanders or audience, the actions of… Read more
By José Jesús Trujillo. Conflict resolution and the building of healthy relationships are critical aspects of any society. To address these processes effectively, conflict theory and peacebuilding have developed various methodologies and approaches, among which restorative practices and… Read more
By Juan Diego Mata Imagine a typical scene: two people are arguing, each convinced they're right, and the conflict is about to explode like a coffee pot left on the stove. At that moment, he appears… the mediator. He doesn't wear a cape (though he should), but he does have something even more… Read more
By Jose Carlos Cabrera Medina. In the current context of human mobility, managing diversity is not only a logistical challenge, but also a matter of rights and coexistence. We are experiencing a moment of profound transformation in migration policies: on the one hand, the recent entry into force of the new… Read more
By Juan Diego Mata. Mediation has something of a modern profession and something of ancient monasticism. Because, although it is practiced in offices with warm lighting, half-finished coffees, and impossible schedules, the truth is that the mediator often works in a very particular solitude: that of someone who is… Read more
If the business world has taught us anything, it's that conflict isn't an anomaly: it's part of the business model. Where there are contracts, people, expectations, and balance sheets, there are disagreements. The novelty lies not in their existence, but in how we choose to manage them. And this is where, in 2026, the… Read more
By Silvia Núñez Fernandez. During the presentation of the 2025 results, Bankinter's CEO, Gloria Ortiz, issued a warning that has generated significant impact in the financial press: there are practices in the Spanish mortgage market that can be considered irrational and unsustainable in the long term. Although there is no talk of a real estate bubble… Read more
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