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Socio-health mediation service at the Public Health Business Agency Hospital de Poniente

The contracting platform of the Junta de Andalucía, once again, highlights the job and professional opportunity for mediation, because it is also a discipline susceptible to specialization and applicable to a large number of different areas, such as in this case the intercultural field related to health. This is why the Public Health Business Agency Hospital de Poniente seeks to include socio-health mediation within its services, something necessary after the high immigration rate that Almería registers according to INE census data.

The Almería public hospital complex, regional in scope, located in El Ejido (Almería), opens tender to implement a Mediation Service at the hospital. The deadline for receiving applications ends on December 11 at 2:00 p.m. This commitment to mediation from hospitals, which translates into a good job opportunity for mediators, is something that, without a doubt, will greatly benefit those who are really protagonists: patients, especially foreigners, who will be able to see themselves better socially integrated. within the field of health.

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Family mediation, my professional experience

elisa godino

Article written by: Elisa Godino, author and professor of Civil and Commercial Mediation Course from Didactic Foundation XXI. Psychologist and family mediator.

dI have always known that I wanted to dedicate myself to the social field, so I specialized in topics related to intervention with families and couples therapy, fields that I developed at the COORDENADAS Family Guidance and Mediation Center. I still remember when I decided to make my first mediation course and The questions that were running through my mind about it: What really is Mediation? Why is it so important to use it to resolve family conflicts?

Mediation is an effective and useful conflict management alternative that encourages the positive and peaceful resolution of everyday problems that may arise in different areas of human relationships, such as family relationships.

But, Why is mediation considered the most appropriate means to resolve family conflicts?

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Interview with Reyes Coto, lawyer and mediator of the Illustrious Bar Association of Seville


"The parties tend to find their support in exposing their facts and interests to the detriment of the other party, an attitude that is born from the lack of that I-win/you-win culture."

Reyes Coto Jimenez She is a lawyer and mediator specialized in Family and Health Mediation. He is a member of the Illustrious Bar Association of Seville and has publications in several magazines specialized in mediation. She graduated in Law from the Pablo de Olavide University of Seville and is currently a collaborator at the professional firm Abogados Campo&Carrasco.

Do citizens know mediation enough to make it their first alternative?
A: Not enough. There is still not enough information among citizens about what it is, how it works and the effects derived from the management and resolution of conflicts. through mediation. And we are all responsible for this situation: Public Administrations, political parties, the media and the social agents who interact most directly.

What does it take to be a mediator?
A: From a legal point of view, anyone who meets the legal requirements established in the current Mediation Law or in the regulations of each CC could be a mediator. AA. regarding family mediation. Now, from a personal point of view, it can be a mediator that person who sees mediation as a perspective or vision where the culture prevails that, to assert and win personal or/and professional interests, it does not mean that the other party has to lose. The mediator, in addition to having specific training, must be an honest and humble person, who feels the culture of agreement and dialogue as a tool to build positively.

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Interview with Reyes Coto, lawyer and mediator of the Illustrious Bar Association of Seville


"The parties tend to find their support in exposing their facts and interests to the detriment of the other party, an attitude that is born from the lack of that I-win/you-win culture."

Reyes Coto Jimenez She is a lawyer and mediator specialized in Family and Health Mediation. He is a member of the Illustrious Bar Association of Seville and has publications in several magazines specialized in mediation. She graduated in Law from the Pablo de Olavide University of Seville and is currently a collaborator at the professional firm Abogados Campo&Carrasco.

Do citizens know mediation enough to make it their first alternative?
A: Not enough. There is still not enough information among citizens about what it is, how it works and the effects derived from the management and resolution of conflicts. through mediation. And we are all responsible for this situation: Public Administrations, political parties, the media and the social agents who interact most directly.

What does it take to be a mediator?
A: From a legal point of view, anyone who meets the legal requirements established in the current Mediation Law or in the regulations of each CC could be a mediator. AA. regarding family mediation. Now, from a personal point of view, it can be a mediator that person who sees mediation as a perspective or vision where the culture prevails that, to assert and win personal or/and professional interests, it does not mean that the other party has to lose. The mediator, in addition to having specific training, must be an honest and humble person, who feels the culture of agreement and dialogue as a tool to build positively.

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Interview with Eva Susana Fernández, mediator and founder of Tarc


"People do not resort to mediation to decongest the courts, they go because they believe it is a good way to resolve their conflicts."

Eva Susana Fernandez He is a specialist in resolving family, civil, commercial, business and public administration conflicts. In addition, she is the founder of Tarc, the first private mediation center approved by the Generalitat of Catalonia, and completed a master's degree in Alternative Conflict Resolution. He is also a member of the Illustrious Bar Association of Barcelona and the Mediation Center of the Department of Justice, where he is also part of the group of experts in family and intrajudicial mediation. He has more than 10 years of professional experience in conflict management in the private and public spheres.

Can any mediator handle any conflict or are different specializations required for each type of confrontation?
A: There is an open debate about whether the specialization of the mediator is necessary or if, on the contrary, it is not. I think it is important that the mediator knows and feels comfortable in the area in which he is going to intervene, but In my opinion, it is not an essential requirement that it be specialized; In fact, this allows you to appreciate broader aspects that facilitate the resolution of the conflict. Nor should we forget that other professionals can intervene in mediation with the function of advising on any doubts that may arise.

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The strengths and weaknesses of the Mediation Law

Mediation Law

Article written by: Amparo Quintana, lawyer and mediator. Member of the European Group of Magistrates for Mediation (GEMME) and also of the AMM (Madrid Association of Mediation)

lto Mediation in civil and commercial matters has laid the foundations for a legal framework for regulating mediation at the state level. Amparo Quintana, as a lawyer and mediation professional, highlights the most positive aspects and those that could be improved of the Mediation Law:

Strengths:

1) The mediator is perceived as a objectively trained professional to carry out that activity. Mediation is not something for well-intentioned or more or less conciliatory people, but must be carried out by professionals:

  • This results in greater security for users, as they can ask the mediators for information about their experience, training and profession of origin, which the latter must provide.
  • The consequence of all this is the obligation to take out a civil liability insurance policy.

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