{"id":38491,"date":"2023-03-28T15:26:07","date_gmt":"2023-03-28T13:26:07","guid":{"rendered":"https:\/\/eimediacion.edu.es\/?p=38491"},"modified":"2023-03-28T15:27:30","modified_gmt":"2023-03-28T13:27:30","slug":"ia-mediacion","status":"publish","type":"post","link":"https:\/\/eimediacion.edu.es\/cat\/ser-mediador\/noticias-de-mediacion\/ia-mediacion\/","title":{"rendered":"Com afectar\u00e0 la Intel\u00b7lig\u00e8ncia Artificial la mediaci\u00f3"},"content":{"rendered":"<p>Ara tothom parla de la <a href=\"https:\/\/es.wikipedia.org\/wiki\/Inteligencia_artificial\" target=\"_blank\" data-type=\"URL\" data-id=\"https:\/\/es.wikipedia.org\/wiki\/Inteligencia_artificial\" rel=\"noreferrer noopener nofollow\">Intel\u00b7lig\u00e8ncia Artificial<\/a> ja que transformar\u00e0 completament el nostre futur i amb ell, la forma de relacionar-nos, i sobretot els processos, per aix\u00f2 la mediaci\u00f3 no estar\u00e0 exempta de la seva influ\u00e8ncia.<\/p>\n\n\n\n<p>Aquesta tecnologia far\u00e0 que la nostra manera de treballar en aquest camp canvi\u00ef i \u00e9s possible que puguin afectar significativament els processos de mediaci\u00f3 en el futur. Avui hem volgut divagar una mica sobre aquest tema, apropant-nos al que ja sabem de com est\u00e0 afectant en altres camps.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\" data-aos=\"flip-up\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/robot-analizando-datos-comerciales-1024x683.jpg\" alt=\"inteligencia artificial\" class=\"wp-image-38496\" title=\"\" srcset=\"https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/robot-analizando-datos-comerciales-1024x683.jpg 1024w, https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/robot-analizando-datos-comerciales-261x174.jpg 261w, https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/robot-analizando-datos-comerciales-768x512.jpg 768w, https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/robot-analizando-datos-comerciales-1536x1025.jpg 1536w, https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/robot-analizando-datos-comerciales-2048x1366.jpg 2048w, https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/robot-analizando-datos-comerciales-1200x800.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"gb-headline gb-headline-3e30fd83 gb-headline-text\">Assistents virtuals<\/h2>\n\n\n\n<p>Per exemple, \u00e9s molt probable que comencem a veure <strong>assistents virtuals<\/strong>: Una m\u00e0quina ben entrenada i amb aquesta tecnologia pot interactuar i comunicar-se amb les persones que necessiten una mediaci\u00f3, fins i tot hi ha qui diu que ho podria fer d&#039;una manera m\u00e9s efectiva, guiant-les a trav\u00e9s de les diferents fases i brindant informaci\u00f3 \u00fatil per a la presa de decisions .<\/p>\n\n\n\n<p>Tamb\u00e9 la Intel\u00b7lig\u00e8ncia artificial pot actuar en un camp on \u00e9s pr\u00e0cticament imbatible; <strong>l&#039;an\u00e0lisi de dades<\/strong>. La IA pot analitzar grans quantitats de dades per identificar patrons, tend\u00e8ncies i altres factors rellevants que puguin influir a la mediaci\u00f3. Per exemple, podria ajudar les parts a <strong>comprendre millor la probabilitat d&#039;\u00e8xit<\/strong> de certes solucions o proporcionar informaci\u00f3 detallada sobre acords similars previs.<\/p>\n\n\n\n<p>Una de les fases finals, i clau en els processos de mediaci\u00f3, s\u00f3n <strong>els seguiments dels acords que, <\/strong>ara<strong>, podrien automatitzar-se<\/strong> a trav\u00e9s de la IA. Aix\u00ed podr\u00edem trobar aquests processos m\u00e9s tediosos com la programaci\u00f3 de cites, el maneig de la documentaci\u00f3 i altres processos similars, resolts de manera f\u00e0cil i r\u00e0pida. Com veuen tot no \u00e9s negatiu sin\u00f3 m\u00e9s al contrari, permetria als mediadors centrar-se en tasques m\u00e9s estrat\u00e8giques i de m\u00e9s valor.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/fondo-humano-apreton-manos-robot-era-digital-futurista-1024x682.jpg\" alt=\"inteligencia artificial y mediacion\" class=\"wp-image-38497\" title=\"\" srcset=\"https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/fondo-humano-apreton-manos-robot-era-digital-futurista-1024x682.jpg 1024w, https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/fondo-humano-apreton-manos-robot-era-digital-futurista-261x174.jpg 261w, https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/fondo-humano-apreton-manos-robot-era-digital-futurista-768x512.jpg 768w, https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/fondo-humano-apreton-manos-robot-era-digital-futurista-1536x1024.jpg 1536w, https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/fondo-humano-apreton-manos-robot-era-digital-futurista-1200x800.jpg 1200w, https:\/\/eimediacion.edu.es\/wp-content\/uploads\/2023\/03\/fondo-humano-apreton-manos-robot-era-digital-futurista.jpg 1655w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"gb-headline gb-headline-6bb692bb gb-headline-text\">Aplicaci\u00f3 de resoluci\u00f3 de conflictes en l\u00ednia<\/h2>\n\n\n\n<p>Per\u00f2 atenci\u00f3, potser el m\u00e9s cridaner podria ser <strong>l&#039;ampliaci\u00f3 de la resoluci\u00f3 de conflictes en l\u00ednia<\/strong>: La IA tamb\u00e9 podria facilitar la resoluci\u00f3 de conflictes <em>en l\u00ednia<\/em> a trav\u00e9s de plataformes espec\u00edfiques que utilitzen <strong>chatbots impulsats per IA<\/strong> per ajudar les parts a arribar a acords. Aquest tipus de tecnologia ja est\u00e0 en \u00fas en alguns pa\u00efsos i s&#039;espera que s&#039;estengui a nivell mundial els propers anys.<\/p>\n\n\n\n<p>Si b\u00e9 la IA podria millorar el proc\u00e9s de mediaci\u00f3, tamb\u00e9 \u00e9s important destacar que no pot reempla\u00e7ar completament l&#039;experi\u00e8ncia i les habilitats humanes necess\u00e0ries per a la mediaci\u00f3 efectiva. Les habilitats socials, l&#039;empatia, la creativitat i la capacitat per comprendre el context cultural s\u00f3n aspectes fonamentals que encara no poden ser replicats per la IA.<\/p>\n\n\n\n<p>Quina mediaci\u00f3 buscar\u00e0 el client del futur, un mediador aut\u00f2mat 2.0, o per contra un de carn i ossos que hi empatitzi?<\/p>\n\n\n\n<p>No es retirin, el futur ja \u00e9s aqu\u00ed.<\/p>\n\n\n\n<p>Converteix-te en un professional de la mediaci\u00f3 de la m\u00e0 de l&#039;escola l\u00edder del mercat. <a href=\"https:\/\/eimediacion.edu.es\/cat\/\" target=\"_blank\" data-type=\"URL\" data-id=\"https:\/\/eimediacion.edu.es\/\" rel=\"noreferrer noopener\">No et perdis aquesta oportunitat.<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Ara tothom parla de la Intel\u00b7lig\u00e8ncia Artificial ja que transformar\u00e0 completament el nostre futur i amb ell, la forma de relacionar-nos, i sobretot els processos, per aix\u00f2 la mediaci\u00f3 no estar\u00e0 exempta de la seva influ\u00e8ncia. Aquesta tecnologia far\u00e0 que la nostra forma de treballar en aquest camp canvi\u00ef i\u2026 <a title=\"Com afectar\u00e0 la Intel\u00b7lig\u00e8ncia Artificial la mediaci\u00f3\" class=\"read-more\" href=\"https:\/\/eimediacion.edu.es\/cat\/ser-mediador\/noticias-de-mediacion\/ia-mediacion\/\" aria-label=\"M\u00e9s informaci\u00f3 sobre Com afectar\u00e0 la Intel\u00b7lig\u00e8ncia Artificial a la mediaci\u00f3\">Llegir m\u00e9s<\/a><\/p>","protected":false},"author":33,"featured_media":38493,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[27,25,1],"tags":[297,221],"class_list":["post-38491","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias-de-mediacion","category-ser-mediador","category-noticias-escuela-mediacion","tag-ia","tag-mediacion-2"],"_links":{"self":[{"href":"https:\/\/eimediacion.edu.es\/cat\/wp-json\/wp\/v2\/posts\/38491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eimediacion.edu.es\/cat\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eimediacion.edu.es\/cat\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eimediacion.edu.es\/cat\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/eimediacion.edu.es\/cat\/wp-json\/wp\/v2\/comments?post=38491"}],"version-history":[{"count":0,"href":"https:\/\/eimediacion.edu.es\/cat\/wp-json\/wp\/v2\/posts\/38491\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eimediacion.edu.es\/cat\/wp-json\/wp\/v2\/media\/38493"}],"wp:attachment":[{"href":"https:\/\/eimediacion.edu.es\/cat\/wp-json\/wp\/v2\/media?parent=38491"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eimediacion.edu.es\/cat\/wp-json\/wp\/v2\/categories?post=38491"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eimediacion.edu.es\/cat\/wp-json\/wp\/v2\/tags?post=38491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}